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Chapter 5: Government Data Ownership and Privacy

People care about their privacy. Government services are meant to be consistent and safe. Unsolicited marketing and scams make people very upset. When companies don’t keep data private, there can be real consequences. Technology companies must be extra vigilant with...

Chapter 7: Navigating the Procurement Proces

What happens when you contact a software provider for a quote? If you’re purchasing a government SaaS product, you should expect to speak with a vendor a few times. At first, they will likely ask a few high level questions to confirm there is a place to work together....

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