Streamline Customer Communications
With ReCollect

Engage customers while saving time and money with custom mobile apps.

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“ReCollect’s communication tools allow us to do more, with less. They allow us to better engage our customers and offer the quality of customer support we strive for.”

Jason Utgaard
General Manager
Momentum Recycling

Haulers – It’s Time To Modernize Your Communications

Significantly enhance your customer service strategy.

 

Our custom mobile apps help haulers:

 

  • Reduce inbound call volumes
  • Save time while reducing costs
  • Simplify training for new staff
  • Enhance customer strategy
  • Grow your customer base

Our Products

Collection Calendar

Customers get confused about collection days – especially during holidays or service disruptions.

Eliminate confusion and communicate your collection schedule to your customers with ease.

  • Reduce missed collections with weekly reminders
  • Easily communicate holiday schedules and service interruptions
  • Reduce reliance on costly customer service lines
  • Empower customers to ‘self serve’ inquiries

Waste Wizard

From aluminum cans to construction debris, our Waste Wizard helps your customers learn what goes in what bin.

Provide instant, specific instructions on how your customers should dispose of materials in your area.

  • End the question of ‘what goes where’
  • Save time and money on recycling education strategy
  • Simplify training for new staff
  • Enable ‘self service’ inquiries

Special Collection

For most waste haulers, bulky items, HHW and yard waste represent an additional revenue stream.

Our Special Collection tool helps your customers self-schedule and pay online – helping you to capture additional revenue.

  • Capture additional revenue with quick online ordering
  • Integrate pre-payment for on-call services
  • Reduce phone calls around seasonal pickup events
  • Streamline requests and enable self-service

“We needed a way to get the information to the customer before they started calling us with questions about it. That’s where ReCollect shines.”

Holly Deemer,
Customer Service Supervisor
Rogue Disposal and Recycling

Success Stories

How Are We Different?

We’re Custom Branded To You

You’ve worked hard to build a trusted brand. Keep 100% of it. Our proprietary custom branding technology means it’s your brand – and not ReCollect – that people see.

Industry-Leading Expertise and Support

Lean on our 40 years of solid waste industry, sustainability and tech experience.

100% Secure and Compliant

We only use best-in-class security tools and modern software development practices, conducting and certified through annual security audits by a third party auditor: Information Systems Audit and Control Association (ISACA)

Full Accessibility Compliance

Being accessible is not only the law, it is the right thing to do. We also hire a 3rd party auditor to annually confirm our WCAG 2.1 AA & Section 508 compliance.

Easy To Use For Everyone

Our real-time digital tools are accessible from any tablet or smartphone and are easy to use and learn.

Helping You Foster
Proper Recycling Habits

People want to recycle right. Engage, inform and delight your audience with our suite of recycling education and outreach products. All custom-branded you, to help you deliver maximum impact.

420M+

We’ve sent over 420 million recycling notifications that help change people’s recycling behavior.
7M+

Our recycling tools are used in more than 7 million households, and that number is growing fast.
3M+

Over 3 million people actively use our tools to remind them when to get their bins out.
400+

A lot of cities, waste haulers and business organizations rely on our tools to foster better recyclers.

Looking for a better way to truly save time and money while enhancing your customer service strategy? Click the button below to get the conversation started.

“With ReCollect’s metrics, I know how many people are looking up their schedule, and what they are searching. It gives me the ability to see and calculate the time savings the products are bringing us.”

Robert van den Akker,
Public Works Environmental Manager
Buckeye, AZ