Our Customers Do Great Things

Our customers do some truly amazing things and are at the heart of what we do.

Learn more about their successes – and how we have partnered with them to combat contamination, increase diversion and educate a new generation of world-class recyclers.

Our Customer Success Stories

City of Cary, NC Success Story

Cary, NC – Reaches Contamination Goal With Cary Collects App

In this case study, we review how Cary, NC was able to meet their goal of reduced contamination with the Cary Collects app and saved over $15,000 in design, print and postage costs with digital tools.

Austin TX Success Story

City of Austin, TX: Reaching Goals By Educating and Engaging Residents

In this case study, we review how the City of Austin is using recycling education and outreach tools to help it reach the goal of reducing the amount of waste it sends to area landfills by 90% by 2040.

City of Greensboro, NC: Helping Residents Recycle More and Wishcycle Less

In this case study, we review how the City of Greensboro, NC has stepped up its recycling education efforts and called on ReCollect’s digital tools to help better educate and outreach to residents.

City of Denver Increases Resident Reach and Engagement With ReCollect Digital Tools

In this case study, Tay Dunklee, Program Administrator for City of Denver Solid Waste, explains how she uses digital tools from ReCollect to empower Denver’s 181,000 households to throw recycle better.

Rogue Disposal Improves Customer Engagement and Education By Partnering With ReCollect

In this case study, we outline how Rogue Disposal was able to navigate industrydrastic changes, and turn the challenge into an opportunity to help customers recycle better.

City and County of Honolulu Tackle Illegal Dumping Successfully

In this case study, we review how the City and County of Honolulu (City), Refuse Division of the Department of Environmental Services (ENV) was able to tackle the complex challenge of illegal dumping, and transform it into a win for everyone.

City of Olathe Increases Resident Engagement, Lowers Costs By Partnering With ReCollect

In this case study, Jamie Shockley, Strategic Communications Analyst at the City of Olathe, explains the benefits and successes of their partnership with ReCollect.

Clark County, WA Switches To Multi-Community Resident Communications For Trash Collection Scheduling

Wanting to reduce call volumes and increase resident engagement, Clark County moves to multi-community digital apps to communicate collection schedules online.

Halton Region Switches From Paper-Heavy Communications to On-Demand Digital Tools

Wanting to provide residents a faster, on-demand channel to access waste and recycling information, the Halton Region partnered with ReCollect.

City of Saskatoon Lowers Call Volume While Fostering Better Recyclers With ReCollect

In this case study, Mike Dawe, Environmental Coordinator for the City of Saskatoon’s Solid Waste Programs, explains how he relies on digital tools for solid waste provided by ReCollect to reduce phone calls from residents.

City of Buckeye, AZ: Delivering Recycling Education In a Challenging Demographic

In this case study, we review how the City of Buckeye, AZ significantly lowered inbound calls while teaching residents and seasonal visitors how to recycle right using digital tools to bridge the communications gap.

City of Kingston Improves Resident Satisfaction and Recycling Behaviour With Digital Tools

Fighting the clock on a major routing and collection change where both recycling and trash collection days were changing, the City of Kingston went digital with ReCollect for primary communications with residents.

Momentum Recycling: Leveraging ReCollect’s Tools To Pursue Zero Waste

In this case study, we review how Momentum Recycling has utilized ReCollect’s tools to step up its commitment to an improved user experience, while reducing call volumes and creating greater operation efficiency.

City of Victoria Exceeds Target Diversion of 30% With Great Communication and Digital Tools

The City saw an opportunity to offer a better way for residents to access their garbage schedules online as part of their commitment to improving resident communications.

Delighted Customers

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